Privacy

How Trex enquiries connect to your customer record

Trex is connected to the main Opplex customer system. This summary explains the information used along that journey; the linked central privacy policy provides the underlying policy information and contact route.

When you ask for help

The contact form sends your name, email, phone and message to the shared Opplex system with your permission, together with the website source. Use it for the enquiry only; do not include passwords or payment secrets.

Optional site measurement

The measurement choice is stored in your browser. When allowed, a session identifier and interactions such as checkout events can help connect visits with orders. You can change that choice through the privacy controls.

Other services in the journey

Opening WhatsApp, Tawk live chat or Opplexify involves those services and their own privacy terms. Operational browsing information and cookies may also be used by the website and services you visit.

Questions about your information

Contact the support email displayed from the main system for privacy questions. Enquiry consent is not permission for unrelated marketing. Do not send additional personal details unless they are needed to resolve your request.

Let's find your next chapter

Questions? We're listening.

Talk to Opplex IPTV about plans, devices or getting started.

Let's get you to the right team

How can we help?

Your details and message will be saved with Opplex IPTV support. Then we will open your chosen contact channel. This does not send a WhatsApp message or save a chat transcript.

Use 8–15 digits including the country code.

This contact permission is separate from optional usage measurement.

Or use the main website's contact page

Your choice

Optional usage measurement

Allow this website to record page visits and checkout-button clicks, with a random session ID and selected package ID where relevant. No name, email, phone, message or fingerprint is included in these measurement events. If you allow it, that random session ID can also continue through checkout for source measurement. It does not pass contact details or make the person paying the same person as a lead. This is off unless you allow it.

Chat providers and the payment website have their own privacy practices. Your contact form works whether you allow measurement or not.

Optional usage measurement is off for this website.