Refund policy

Trex orders: check the refund terms before paying

Please confirm compatibility, plan details and the price before completing a Trex purchase. The central Refund & Cancellation Policy, effective August 30, 2026, governs this digital-service purchase; this page is a practical summary.

When a purchase becomes final

Once the price is agreed and the order confirmed, the purchase is final and non-refundable, except where applicable law requires a refund. This includes activated, partly used and unused periods, as well as promotional, setup and activation services.

Stopping use

You may stop using the service, but that does not create a refund, credit or exchange entitlement for the current period. Customer-side device or internet problems do not create a refund under this policy. Non-excludable legal rights remain unaffected.

A legally required refund

Email info@opplexiptv.com with the order details and reason for the request. Any required refund is returned to the original payment method within the period required by law or the payment provider. Digital delivery means no physical return is involved.

Let's find your next chapter

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Talk to Opplex IPTV about plans, devices or getting started.

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How can we help?

Your details and message will be saved with Opplex IPTV support. Then we will open your chosen contact channel. This does not send a WhatsApp message or save a chat transcript.

Use 8–15 digits including the country code.

This contact permission is separate from optional usage measurement.

Or use the main website's contact page

Your choice

Optional usage measurement

Allow this website to record page visits and checkout-button clicks, with a random session ID and selected package ID where relevant. No name, email, phone, message or fingerprint is included in these measurement events. If you allow it, that random session ID can also continue through checkout for source measurement. It does not pass contact details or make the person paying the same person as a lead. This is off unless you allow it.

Chat providers and the payment website have their own privacy practices. Your contact form works whether you allow measurement or not.

Optional usage measurement is off for this website.